The project investigates the understanding and the use of modern technologies. The focus is on language-based interactive systems that serve as dialogue partners for users.
Technological systems based on artificial intelligence increasingly permeate the everyday lives of many people. This often-mindless interaction leads to abstract and distorted ideas about the principles, risks, and potentials of AI-based technologies.
The project team investigates the state of understanding and misconceptions of users regarding intelligent voice assistants, which are understood as digital interaction partners. An overarching goal of the project is to identify relevant competencies and skills in dealing with intelligent systems as well as deficits that arise in this regard. The results of these investigations will lead to the development of adaptive training modules targeted for different groups. In this way, a confident and conscious handling of interactive AI systems without misconceptions will be fostered. Due to the high relevance of the project outcomes for different population groups, the knowledge gained in the project will be communicated in a targeted manner and stakeholders as well as multipliers will be addressed, too.
The complexity of the problem requires an interdisciplinary investigation, which is why the project team consisting of representatives from the disciplines of media psychology, human technology systems, and data science, is pursuing a stringent multimethod approach.