Sociology, Ludwig-Maximilians-University Munich
To drive the heat transition in the building sector, high hopes are placed on digital solutions for building automation and user integration.
Using current digitization projects in multifamily buildings, I explore the barriers posed by human-technology interaction. The different interests and practices of tenants, housing companies, and manufacturers evoke manifold challenges for the innovation process: savings targets are easily missed, the energy performance gap negatively impacts regulatory targets, and technology diffusion is hampered.
A combination of measurement data, building physics information, and qualitative as well as quantitative interviews with all relevant stakeholders allows me to conduct a comprehensive socio-technical analysis of the interaction problems between people and technology.